Join us for an interactive voyage of discovery as we follow two SAP EAM veterans from very different worlds on a path to enlightenment.
Our story begins in a galaxy far, far away. In the blistering sun, a tradie is frustrated because the office keeps sending Work Orders for assets he already replaced. Meanwhile, in an air-conditioned office, a master data maintainer is banging her keyboard in frustration because the field teams don't report those replacements—then blame her for the incorrect data.
These battle-hardened warriors set out to explore other galaxies in search of answers. Along the way, they faced many trials and tribulations: unplanned asset failures, incorrect data, and inefficient processes eating into valuable time.
- The Tradie stopped at Planet Master Data, realizing the entire galaxy relies on his field updates.
- The Maintainer found herself broken down on Planet Tradie, discovering a "secret stash" of critical spares that her system never knew existed.
By visiting each other's worlds, our veterans learned how their planets relate. They eventually landed at Connecting SAP Conference on the Gold Coast to swap stories of epic production fails and unplanned outages with a community of fellow travellers. They have summarized their journey into four key aspects of quality, fit-for-purpose solutions. But the story doesn’t end there—they want to hear about your journey, too. Join us for this interactive deep dive as we bridge the gap between our worlds.
May the force be with you - to infinity and beyond!