Most SAP transformation discussions focus on technology, implementation, and delivery. But many of the biggest challenges emerge outside the system itself and are displayed in ways that impact on operational trust, organisational readiness, governance, and leadership alignment.

Drawing on experience leading large-scale asset management, flood recovery operations, and business readiness activities for S/4HANA transformation, Sam Dureau explores the leadership layer above SAP: how organisations make investment decisions, why operational teams create workarounds, and what separates technically successful projects from transformations that actually embed.

This interactive session will challenge attendees to think beyond go-live and consider the organisational conditions required for SAP-enabled transformation to succeed in the real world.

Key Takeaways:

• A clearer understanding of why transformation struggles long before implementation
• Practical insights into readiness, operational trust, and governance
• Greater confidence engaging with executive stakeholders and transformation conversations
• A leadership perspective on how asset management organisations evaluate risk, investment, and change