What if you could avoid spending millions on new systems by first understanding the risks and untapped value already sitting in your SAP environment?

That’s the approach taken by the NSW Rural Fire Service.

In this session, they’ll share how they stepped back to assess their current operations across warehousing, inventory visibility, replenishment, and member support before committing to major change. Using a structured, phased approach, the focus was on identifying operational risk, uncovering quick wins, and prioritising where investment would deliver the most value.

Rather than starting with technology, this was about building a clear, practical roadmap grounded in real operational needs.

This session will explore how taking a business-first approach can reduce risk, improve alignment, and help organisations get more from their existing SAP environment while setting up for smarter, more targeted transformation.

Key Takeaways:

• Assessing current operations first can avoid unnecessary system investment and surface high-impact improvements early.
• A structured, phased approach helps organisations prioritise change and reduce transformation risk.
• Greater value can often be unlocked from existing SAP capability when decisions are driven by business need rather than technology first.