In this interactive whiteboard session, attendees will help architect a customer portal on SAP BTP from the ground up.

Together, the group will explore where AI can add genuine value, where traditional automation or application logic is the better choice, and how those decisions shape the wider solution.

Along the way, the session will cover architecture, security, identity, integration and extensibility, drawing on practical lessons from real-world BTP projects.

What You’ll Learn:

• How to approach the architecture of a customer-facing application on SAP BTP
• How to decide when to use AI, conventional automation or application logic within a business process
• Practical considerations and common pitfalls across security, identity, integration and extensibility.