Modernising recruitment had been on Genesis Energy's roadmap for almost two years, but the organisation faced a difficult choice: prioritise alignment with its long-term SAP architecture, or invest in the specialist recruitment capabilities the business was looking for.

The goal wasn't simply to replace an applicant tracking system. Genesis wanted greater workflow automation, closer alignment with Employee Central, an improved experience for candidates, recruiters and hiring managers, enhanced self-service, and access to modern capabilities such as AI. Balancing those business outcomes with a long-term SAP strategy meant the project remained on the roadmap while the team evaluated the right path forward.

In this customer case study, Ben Choo shares how Genesis approached that decision, what changed when SAP expanded its talent acquisition portfolio, and why the organisation finally had the confidence to move forward. Hear the lessons learned from evaluating competing priorities, planning an early implementation, and delivering a modern recruitment experience without compromising long-term enterprise architecture.

What You'll Learn

• How Genesis balanced business capability with long-term SAP architecture.
• The key business and technology considerations behind modernising recruitment.
• What changed when SAP expanded its talent acquisition portfolio.
• Lessons learned from planning and delivering an early implementation.
• Practical advice for organisations reviewing their own recruitment technology roadmap.