Name
Customer Case Study: Rebuilding Safety at Scale: How TfNSW Transformed 6,300 Mobile Apps with SAP MDK
Description

Transport for NSW’s Health & Safety mobile apps are used daily by more than 6,300 staff in operations, engineering, and maintenance. Built on an outdated platform, these apps were costly to maintain, hard to adapt, and prone to high defect rates.

In 2023–24, TfNSW modernised these apps with SAP Mobile Development Kit (MDK) on a low-code hybrid platform, enabling a single code base across iOS, Android, and web. Delivered through the Equip program’s first Agile sprint cycles — embedding business users, vendors, and change teams — the project achieved a whisper-quiet go-live, major performance improvements, reduced technical debt, and a future-ready foundation for mobile innovation.

This session will share the real-world lessons, challenges, and benefits of moving from legacy hybrid apps to a modern SAP mobility platform.

Key Takeaways

- How to migrate legacy hybrid mobile apps to SAP MDK with minimal disruption.
- How embedding Agile delivery improves collaboration, reduces defects, and accelerates time-to-value.
- How low-code platforms reduce TCO, technical debt, and enable rapid innovation at scale.

Naresh Dheenadayalan
Session Tag
Application Development, Technology, Cloud & Security