To comply with audit and segregation of duties recommendations, CS Energy was tasked with establishing a new HRIS function within its People & Culture team in 2024. I was engaged to help set-up and establish this new HRIS capability.To establish the HRIS capability, I had to complete the following tasks/deliverables –1) Quantify and scope the responsibilities of the new HRIS function. This included identifying which business processes, system(s), stakeholders/customers, skill set and resourcing requirements;2) Design and establish the Service Management Process framework utilised by the new HRIS team, to ensure it complies with regulatory and industry standards;3) Asses exiting skills, interests and potential of existing resources and create development plans to ensure skill sets matches the capabilities required from the HRIS team. Build the require support structure to plug any “gaps”;4) Refine, improve, embed, and assess Key Takeaways: - Learn how to effectively scope your project by engaging with stakeholders to align expectations and secure decision-maker buy-in.- Understand the importance of defining KPIs upfront to establish a clear vision of what “success” looks like for your project.- Discover how a “can do” attitude can complement technical skills and expertise, even when support partners are involved to bridge gaps.- Embrace the value of being open to new ideas, adapting to changes, and constructively managing pushback during the project lifecycle.