Name
Customer Case Study: How Taronga Zoo Modernised HR to Strengthen People, Purpose and Conservation
Description

Taronga Conservation Society is home to Australia’s most iconic zoos — and a workforce as diverse as zookeepers, researchers, educators, volunteers, and tourism staff. To continue delivering on its mission of people, purpose, and conservation, Taronga needed to modernise the way it engaged and supported its people.In this session, discover how Taronga unified fragmented HR processes into a single, cloud-based SAP SuccessFactors platform covering recruitment, onboarding, learning, performance, and payroll. Through a carefully phased rollout, Taronga not only reduced time-to-hire by 20% and lifted learning completion rates, but also delivered a more consistent, engaging employee experience across the organisation.Learn how Taronga combined people-focused change management with enterprise-grade technology to build a future-ready workforce that underpins its mission to nurture biodiversity and inspire action for the wild.Key Takeaways- How a phased rollout approach ensured adoption, minimised disruption, and delivered measurable outcomes.- The role of integration in creating a single source of truth for recruitment, learning, performance, and payroll.- Tangible workforce results: faster hiring, improved learning adoption, and higher performance satisfaction.- How HR transformation strengthens not just operations, but Taronga’s broader mission of conservation and care.

James Foley
Session Tag
HR & Payroll
Session Type
Customer Case Studies