After years of patchwork fixes and manual workarounds, one payroll team hit a turning point. They needed a system that could scale, stay compliant, and deliver a consistent experience across business units — without sacrificing control. This session walks through their journey: from legacy pain points and decentralised processes to a standardised model underpinned by SAP SuccessFactors. You’ll hear how they tackled configuration complexity, engaged frontline users, and prepared for statutory changes like STP 2. Key Takeaways: - What to expect from a modern payroll transformation - How to manage complexity across roles, awards, and geographies - The importance of clear roles, testing protocols, and training