Name
Customer Case Study: Mastering the Messy Middle: Orchestrating Digital Finance Transformation in Complex Landscapes
Description
Every finance transformation has a turning point - the “messy middle” - where early momentum collides with entrenched complexity. It’s the point where technology meets organisational reality, and the success of your transformation hangs in the balance.
This is where the real work begins: reconciling fragmented data, redesigning end-to-end processes, integrating across functions, and overcoming resistance to change. In large-scale digital finance transformations, progress depends on:
- Understanding how finance processes intersect with commercial, supply chain, and other business functions
- Building a robust data strategy with clear reporting standards and active data stewardship
- Streamlining processes across silos and rewarding the people driving simplification and efficiency
- Leveraging scalable, connected planning and analytics platforms
- Embedding new ways of working and using a business readiness framework to ensure smooth rollout
Through a real-world case study, this session explores how leading organisations navigate this pivotal phase — sustaining pace without burnout, modernising from legacy systems, and unlocking long-term value.
Key Takeaways:
- Keep execution rigorous without losing sight of business outcomes and end-user impact
- Sustain transformation momentum while minimising fatigue
- Break legacy mindsets to build agile, future-ready finance functions
Speakers

Session Tag
Finance
Session Type
Breakout Session