Name
Customer Case Study: From Clipboard to Cloud: Digitising Field-Based Assessments with SuccessFactors Learning
Description

In our industry, where safety, compliance, and operational readiness are critical, getting workers job ready often relies on paper-based assessments that slow onboarding, create administrative bottlenecks, and increase the risk of error. Field assessors face additional challenges, working in harsh environmental conditions, often with limited connectivity and delayed processing times that impact workforce compliance and operational efficiency. To address this, we co-developed the Infield Assessment App, a fully offline digital solution built on SAP BTP that automates field assessments and integrates seamlessly with SAP SuccessFactors. By eliminating paperwork, the app streamlines compliance, reduces administrative burden, accelerates workforce readiness, and supports sustainability by removing thousands of paper records. It also enables real time decision making, giving frontline leaders clear visibility of assessment activity. Join this session to hear how modernising and automating field assessments transformed the way we work, and take away practical lessons you can apply in your own organisation. Key Takeaways: • Lessons from the field: The biggest hurdles we faced and how we overcame them. • Efficiency gains and unexpected wins: How going digital improved accuracy, speed, visibility, and sustainability. • Practical demonstration: How the Infield Assessment App works and the real world business impact it delivers.

Lauren Walsh
Session Tag
HR & Payroll
Session Type
Customer Case Studies