This session introduces Joule, SAP’s Generative AI assistant, and how it is redefining user experience across SAP solutions. We explore Joule’s interaction patterns, its role as the new UX layer alongside SAP Fiori, and integrations such as Microsoft Teams. The first part also focuses on AI for Clean Core, showing how Joule supports developers, consultants, and S/4HANA Cloud Public Edition scenarios while keeping extensions upgrade‑safe and future‑proof.

Learn how SAP Joule, our generative AI-copilot, integrated with S/4HANA 2021 and above, is transforming how businesses operate. Gain knowledge with practical examples and demos of how Joule is making a real impact by simplifying everyday tasks, enhancing productivity, and preparing your business for future challenges.

Explore how Joule's intuitive design and seamless integration with tools like Microsoft Teams empower business users, while Clean Core techniques ensure smooth process management for key users.

Discover how developers can harness Joule to develop AI skills and agents, craft new applications, and refine with upgrade-safe extensions. Get insights for your AI strategy, including a roadmap for Joule's future and practical demos. Learn how consultants and developers can get started with Joule.

Key Takeaways:

• How Joule can simplify daily tasks of a user and help business move towards clean core
• How to get started, build AI skills
• Strategy and roadmap for SAP Joule

For many organisations, delaying change feels responsible. Budgets are tight, teams are stretched, and the current system works. Change is often assumed to be costly, disruptive, and high-risk. But as support models, security expectations, and technology lifecycles evolve, standing still can quietly introduce risks of its own.

In this masterclass, we step back from the urgency and unpack the assumptions that typically drive the decision to wait. Where does perceived risk actually come from? What has changed in recent years? And how do you distinguish between necessary technical uplift and broader transformation?

Designed for leaders responsible for systems, budgets, or strategic planning, this session provides a structured way to evaluate timing, exposure, and cost — helping you make informed, defensible decisions about whether waiting is truly the lowest-risk option, or simply the most comfortable one.