SAP transformations are rarely defined by technology alone. The difference between programs that deliver lasting value and those that stall often comes down to a small number of critical decisions made early — and how consistently they are executed throughout the program.

Drawing on more than three decades of experience across complex SAP initiatives, Frank Magliozzi shares a practical, independent perspective on the decisions that most influence outcomes. This includes how organisations choose the right transformation path, establish effective governance, define business ownership, and manage the balance between internal teams and delivery partners.

Rather than theory, this session will distil real patterns observed across multiple SAP programs — highlighting what consistently works, where organisations get it wrong, and how those decisions impact cost, risk, timelines, and long-term value.

Attendees will leave with a clearer understanding of the decisions they need to get right in their own transformation — and the questions they should be asking at each stage to set their program up for success.