Name
Customer Case Study: Modernising Operations Across 700 Sites for a Mobile-First Future
Description

Nutrien Ag Solutions operates 700 sites across Australia, with teams working in branches, warehouses and out in the field. Faced with legacy systems, inconsistent processes and a geographically dispersed workforce, they set out to modernise operations and deliver a simpler, faster and mobile-first experience for their staff.

By redesigning core processes and improving usability for frontline teams, Nutrien cut training time by 60% and shifted 95% of all sales transactions onto their new platform — a change their network leaders now describe as a “game changer.” In this session, they’ll share what worked, what didn’t, and the practical steps that helped them lift productivity, reduce complexity and build a future-ready operational platform without a full ERP replacement.

Key Takeaways

  • How Nutrien simplified and modernised operations across a large, distributed network.
  • How a mobile-first approach improved usability, adoption and workforce productivity.
  • Practical steps to strengthen integration and prepare for future cloud ERP moves.
Emily Benham
Session Tag
Financials & GRC, Technology, Cloud & Security
Session Type
Customer Case Studies