SAP processes accumulate drag over time — extra steps, inconsistent handoffs, regional variations, and workarounds no one remembers implementing. But unlocking major performance improvements doesn’t always require a large transformation program. Most teams can achieve meaningful gains quickly, if they know where to look.

In this practical, business-friendly session, SAP Industry Expert Glynn Williams — The ERP Optimiser — shares the architecture-led approach that helped a global enterprise reduce order-to-cash process time by 69% across APAC.

Glynn will demonstrate how to pinpoint the few steps that create the majority of delay, how targeted experiments reveal hidden bottlenecks, and how light-touch automation and AI can amplify improvements without adding complexity or technical debt.

This session cuts through the noise of “big transformation” and shows how clarity, evidence, and small, well-designed changes can deliver substantial results. You’ll leave with simple techniques you can apply immediately to make your SAP processes faster, more predictable and easier for your teams.

Key Takeaways

• Identify the critical 5–10% of steps causing 60–80% of process delays, and where smart automation or AI can safely accelerate flow.
• Use a simple, low-risk framework to validate improvements before committing to system changes or major transformation efforts.
• Apply practical techniques immediately to improve flow, remove friction, and increase the predictability and efficiency of your SAP processes.